Finding the Right People for the Marketing Bus

“Good to great leaders begin organizational transformation by first getting the right people on the bus (and the wrong people off the bus) and then figure out where to drive it,” (from “Good to Great” by Jim Collins).

If you aspire to be a well-rounded marketing leader, learn how to position yourself to not only have a seat, but someday drive the bus. 

Leaders are encouraged to first examine their “team on the bus.” The concept of “First Who, Then What,” from “Good to Great” summarizes it well:

  • “Who” questions come before “what decisions” like vision, strategy, organizational structure and tactics.
  • When in doubt, don’t hire. 
  • When a people change is needed, act.
  • Put the best people on the biggest opportunities, not your biggest problems.

For leaders, seating your team on the bus, and in the right seat, they (you) must leverage individual strengths that will have the highest impact on an organization’s success.

For marketing team professionals, there are five practices where you can bring value to both the organization, and to yourself and your own future.

  1. Reinvent every few years. You don’t want to be the professional who has been in the workforce for 20 years, and suddenly realizes that it’s really only five years of experience, repeated over and over, like you’re on a treadmill. 
  2. If you want to grow, ask leadership in your organization what you have to do to attain certain goals. Muster the confidence to ask someone you admire, and who’s successful, if they will be a mentor.
  3. Learn about what others are doing in your organization. Cross-train yourself. If you’re a marketing manager, learn more about product fulfillment. If you’re a copywriter, learn from the marketing manager. If you’re deeply rooted in direct mail, learn digital. Not only will you become more valuable, but you’ll enrich your understanding of the bigger picture.
  4. Attend events, especially local programs. Read every day. Challenge yourself, from time-to-time, to read about a topic outside your normal area of interest.
  5. Peer into the future. Anticipate what you can contribute to transform your organization’s direct marketing success.

For aspiring leaders: when you take charge of your career and your future with these five practices, you can improve the odds that you’ll be placed on the correct seat of the bus in your organization.

For leaders: evaluate your organization’s structure and the people on your team now to determine who should be on your bus and where they should be seated. This is your first step to grow from good to great.

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Gary Hennerberg

After a lot of years in marketing and sales, this is what I know works:

Stories sell. Think unique. Stimulate emotion. Close deals. And here are a few other gems from my new book, “Crack the Customer Mind Code.” Know the persona, interpret your offer and let your prospect give themselves permission to buy. That’s how the brain is wired. It’s how people think.

What else? When I’m not breaking down complex topics (or ones marketers over-complicate) into easy-to-grasp stories that sell, I crunch numbers. Manage projects. Write. Teach. Lead.